Dear Elite Travel,
I’m writing to tell you about the wonderful experience we had with our tour guide, Ivana Radovanovic. She was with our group of 19 Canadian women from September 21 until October 2. From start to finish, she made this tour great.
Ivana has the personality that ensures everyone has a good time. She is knowledgable about the history of the country and the various stops we made and presented the information in an interesting manner.
She had a few blips to deal with as two of our members needed medical attention. Ivana assisted them with their issues and made sure that they were well cared for. She was on top of everything.
Most of all, we enjoyed her laugh, her vivacious personality, her forthright attitude and the warmth she showed to our group. You have a wonderful employee and I’m sure she is one of your top guides.
Please extend another thank you to her for a great trip.